Digital Cameras Ratings: HP DF800 8-Inch High Resolution Digital Picture Frame with Remote Review

Average Reviews:
2.9 out of 5 stars

(More customer reviews)When Slide Show Interval is set to 1 minute, the frame works fine. When Slide Show Interval is set to 1 hour, Everything seems fine, then when the hour was up, the photos began to switch at a rate of about 1 photo / second. I figured I must have a bad frame, so I exchanged it. The replacement did the exact same thing, leading me to believe the firmware is buggy. This is sloppy quality control, and not what I would expect from the name HP. I tried to call HP technical support on the long shot that they had a simple, quick fix for me. After navigating a computerized menu for 15 minutes because digital frames are not even in the product catalog (or their website), I kept hitting "0" until an agent came on the phone. I obviously got a call center in India and had real communication problems from the start. The agent insisted on my name and phone number, since it was necessary to start a "Customer Profile" before I could be handed off to technical support. At this point I thanked the agent and told her I would be returning the product and no further conversation was necessary. BOTTOM LINE: FIRMWARE IS BUGGY, DO NOT BUY THIS PRODUCT!

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Product Description:
HP df800b2 Digital Picture Frame with 128MB internal memory gives you an easy way to enjoy and share your favorite pictures with family and friends, all without a computer! It's so easy to use. Just take your pictures, remove the memory card from the digital camera, insert it into the picture frame, and enjoy the picture slideshow. It's that simple! HP df800 offers 800x600 high-resolution picture display and supports most commonly used memory cards. Its built-in USB port also supports USB thumb drives adding more flexibility for picture sharing. The df800 comes with two interchangeable frames; one wood-like frame and one black frame to match a range of decors and color schemes.